Returns & Exchanges

At TheArsenale, we strive to ensure you are completely satisfied with your high-performance fashion and lifestyle gear. If your purchase doesn't meet your expectations, you can return or exchange eligible items within 14 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags, labels, and protective films intact to ensure they are eligible for a refund.

• 3.
  Ship Items Back

  Attach the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Refund

  Once our quality control team inspects and approves the returned items, your refund will be processed to your original payment method within 5-10 business days.